LC Payment Solution is a growing Customer Relationship Management (CRM) company focused on helping organizations understand customer needs, improve service quality, and enhance overall customer experience through structured feedback and data analysis.

Job Summary

We are seeking reliable and detail‑oriented individuals to join our team as Customer Survey & Feedback Associates. In this remote role, you will assist with collecting, reviewing, and submitting customer feedback using structured surveys and internal tools. Your insights will help our clients improve their products, services, and customer engagement strategies.

Key Responsibilities

• Complete structured customer surveys based on assigned guidelines
• Review and provide accurate, thoughtful customer feedback
• Record responses clearly and submit them through designated platforms
• Follow company instructions and data confidentiality standards
• Meet basic task deadlines and quality expectations

Work Schedule

• Remote position
• Flexible schedule based on task availability
• Part‑time opportunity (hours may vary weekly)

Equal Opportunity Statement

LC Payment Solution is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.

How to Apply

Interested candidates should apply directly through the recruitment platform where this job is posted. Qualified applicants will be contacted through the platform with next steps.

Requirements

• Strong attention to detail
• Ability to follow written instructions accurately
• Basic computer and internet skills
• Reliable internet connection
• Prior customer service or feedback experience is a plus, but not required

Benefits

Compensation

• Competitive pay based on tasks or hourly work
• Payment details will be discussed during the interview or onboarding process